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SUPPORT

SUPPORT

How can we help you?

We reply within one business day in English. For urgent matters, email us directly.

Direct email

support@genematic.ai

Generation issues

Stuck jobs, bad output, model errors

Billing & credits

Payments, refunds, top-up questions

Limit increases

More concurrent generations for teams

Illegal content, NCII, or copyright: use /legal/report or email legal@genematic.ai.

/legal/report

legal@genematic.ai

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