LEGAL
LEGAL
Effective date: 19 August 2026
This page is the electronic mechanism for notices of alleged illegal information hosted on Genematic (EU DSA Article 16; UK Online Safety Act; UK e-Commerce Regulation 19; Defamation Act 2013 s.5). It does not make us the publisher of user posts.
Open the post, profile, comment, or message → Report. In-product reports go to our moderation queue. For CSAM, NCII, or imminent harm, also email legal@genematic.ai immediately.
legal@genematic.ai
Email legal@genematic.ai (or write to Genematic Ltd, 10 Sheppard Street, Swindon, England, SN1 5DB). To be actionable, include:
Vague reports, missing URLs, or lawful-but-offensive AI art will not, without more, give us actual knowledge.
If you are the identifiable person (or their authorised agent), say so. We prioritise removal of non-consensual intimate imagery, including synthetic / AI-generated imagery, under applicable US (including TAKE IT DOWN), UK, and EU rules.
Do not attach the files. Send the URL and a short description.
For a Defamation Act 2013 section 5 notice, also include:
Use the Copyright & IP Policy and copyright@genematic.ai. Do not use this page as a substitute for a DMCA 512(c)(3) notice if you want the statutory process.
Copyright & IP Policy
copyright@genematic.ai
We review, may disable access expeditiously, may inform the poster, may preserve logs, and may notify authorities. We may give a statement of reasons where DSA requires it. Acting on a notice is not an admission of liability or of the merits. Knowingly false notices may be unlawful.
Product support (billing, bugs): support@genematic.ai or Contact.
support@genematic.ai
Contact
Genematic — Terms · Guidelines
Genematic
Terms
Guidelines
Pick a scenario, upload a photo, post to TikTok, Reels or Shorts. Pay for what you actually render — never for failed jobs.