Cookie Policy

Cookie Policy

LEGAL

LEGAL

1. What are cookies

Cookies are small text files stored on your device when you visit a website. We also use similar technologies — localStorage, device IDs, pixel tags — and refer to all of them as “cookies” in this policy.

2. Categories we use

Essential (always on)

Required for the Service to work — authentication session, CSRF/anti-abuse tokens, payment checkout, load balancing. Without these cookies you cannot sign in, pay, or keep a session.

  • Supabase auth — sb-* cookies set under our domain to keep you signed in.
  • Stripe Checkout — cookies set by checkout.stripe.com during payment to prevent fraud and resume broken sessions.
  • consent — remembers your cookie choice for 12 months.

    • Functional

    Remembers your UI preferences (theme, sidebar state, last used language). Only set with your consent. Not shared with third parties.

    Analytics

    Helps us understand which features are used and where they break. Only set with your consent.

  • Google Analytics 4 / Google Tag Manager — _ga, _ga_*. Provider: Google Ireland Ltd. Retention: up to 14 months.

    • Marketing

    Measures ad performance and lets us show you relevant ads on other platforms. Only set with your consent.

  • Meta Pixel — _fbp cookie and pixel tag. Provider: Meta Platforms Ireland Ltd.
  • Reddit Ads Pixel — pixel tag via redditstatic.com. Provider: Reddit, Inc.
  • Google Ads conversion / remarketing tags via GTM.

    • 3. Your choices

    On your first visit we ask your consent via a banner. You can accept all, reject all, or customize per category. You can change your choice anytime:

    Open cookie preferences

    You can also block cookies in your browser settings. Note that disabling essential cookies will break sign-in and payments.

    4. How the banner works

    On your first visit we show a banner that explains which cookies we use and links to this policy. Essential cookies are set immediately — without them you can't sign in or pay. Analytics and marketing cookies are loaded on every page to power product analytics (Google) and ads measurement (Meta, Reddit). Your banner choice is stored in a consent cookie for 12 months and controls the “Functional” category plus any future optional features.

    You can withdraw or change your preferences anytime via the “Cookie preferences” link in the footer, or block cookies directly in your browser settings.

    5. International transfers

    Google, Meta, and Reddit are US-based. Data transferred under Standard Contractual Clauses and the EU-US Data Privacy Framework. Full list of recipients in our Privacy Policy.

    Privacy Policy

    6. Contact

    Operator: Genematic Ltd, registered in England and Wales (17150072). Questions, complaints, subject requests: support@genematic.ai.

    support@genematic.ai

    You also have the right to lodge a complaint with a data protection authority (e.g. UK ICO, CNIL, Garante, DSB).

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